Avast Free Forum is a site that allows users to ask questions regarding their anti-virus software. It provides a variety of ways, including tutorials as well as FAQs. The site is simple to use and is updated regularly.
The avast brand is a major player in the cybersecurity market and provides one of the best levels Discover More Here of customer support for its anti-virus software. The support button of the company on its website and LAPTOP OR COMPUTER application provides access to helpful FAQ and discussion forums, as and premium tech support in the event of every issue.
The company offers live chat service for customers who require quick answers, an email ticketing service for more in-depth questions, and three round-the-clock phone lines in the UK, Australia, and the U.S.
The customer service isn’t always perfect Its customer support isn’t perfect, however. A joint investigation conducted by PCMag and Hauptplatine discovered that the business shares data about its users location and Internet protocol addresses with third party companies, which could cause privacy concerns for some people. Furthermore, its paid plans don’t provide enough extra bonuses to warrant the additional cost. Additionally, its forum was recently hacked which allowed thieves to obtain usernames, user names, emails and passwords that were hashed. Luckily, the data of payment transactions was not compromised. The company has pledged to rebuild the forum on a faster and more secure platform. The company has a policy regarding security that says it will not sell or share personal information with third-party companies without consent.